Our mission

To provide a complete service desk solution that is designed by IT professionals, for IT professionals.

We understand IT. And we also understand the daily challenges you face with tracking SLAs, communication, and maintaining customer satisfaction. sDesk's cloud platform takes out the hassle and makes it simple for you and your team, saving you valuable time to focus on the issues and projects that matter.

IT Engineers

Collaborate on incidents with colleagues, escalate issues to vendors with a single click, and make use of intelligent automation to ensure quick issue resolution so that you never miss an SLA target again.

Service Desk Manager / CTO

Have a clear view of what’s happening with your service desk and use advanced reports to make data-driven decisions on how to improve operations.

Customers

Your customers can raise requests through the self-service portal, find help on the knowledgebase and use the mobile app to keep up to date on the go

Designed for IT professionals, by IT professionals

We understand the challenges you face with tracking SLAs, communication, and customer satisfaction. sDesk's all-in-one solution makes it easier for your teams to communicate with users, automate repetative tasks, diagnose issues on devices and keep on top of cyber security threats.

SDesk runs on the world’s largest Cloud platform, Amazon Web Services (AWS). We guarantee quick updates and a highly available service.

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Become a Partner

Join us on our journey! Together we deliver IT Service Management excellence around the globe.

By becoming an SDesk partner, we promise:

  • An increase to your revenue stream
  • A reliable and unique product addition to your portfolio
  • Support and expertise to take your service management to the next level
I'm interested